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If you are a current or past patient of Tallahassee Memorial HealthCare and had an active patient portal account between December 29, 2019, and December 31, 2024, you may be a Class Member and be entitled to benefits.
If you are a Settlement Class Member and wish to receive a benefit, you must complete a Claim Form online or postmarked on or before February 9, 2026 .
Settlement Class Members must submit a valid Claim Form in order to receive a Settlement benefit. Settlement Benefits include:
Settlement Payment: Settlement Class Members may file a claimfor a $17.00 payment pursuant to the Settlement Agreement. Settlement Class Members may elect to receive their SettlementPayment as either a Check Payment or an Electronic Payment
CyEx Financial Shield Complete: Settlement Class Members may also elect to receive twenty-four (24) months of CyEx Financial Shield Complete.
Claims will be subject to review for completeness by the Settlement Administrator. For claims deemed invalid, the Settlement Administrator information may contact you for additional information. If you do not respond and your claim is denied, you will not receive Settlement benefits.
To start your online claim, you must login with your Unique ID and PIN. You can find your ID and PIN on the Notice that was sent to you. If you are unable to locate your ID & PIN, please contact the Settlement Administrator by emailing info@TallahasseePixelSettlement.com or calling (833) 417-4926. Please request your ID & PIN by providing your full name and mailing address.
You may also download a Claim Form here and submit it, along with anysupporting documentation, by email or U.S. mail to:
TMH Pixel Settlement
c/o Settlement Administrator
P.O. Box 25226
Santa Ana, CA 92799
Claims forms must be submitted online or postmarked by February 9, 2026 .